FAQ & FORMS

Getting Your Supplements from Ariya Health

Ariya health is a practitioner only prescription service Ariya Health is an online or walk in prescription service

located in Townsville.

Ariya Health only dispenses practitioner grade supplements that require a script from your practitioner.

Location: 62 Ingham Road (Service Road), West End, Townsville or direct delivery
(07) 1300 768 963 Mon–Fri, 8:30am–5:00pm

How it works:
Your naturopath sends your prescription An electronic prescription for your recommended supplements is prepared and sent directly     to both you and Ariya Health via email.

1. You receive your prescription by email Keep an eye on your inbox — your prescription will be emailed to you directly from Ariya Health (check your spam/junk box just incase)
2. Open the email and click the link Inside the email, scroll towards the bottom and click the link provided. This will take you directly to the Ariya Health website where your prescription items are already loaded and ready for you.
3. Select your items and complete your order Review your prescription items on the page, select what you need, and follow the instructions in the email to complete your purchase online.
4. Collect in store or wait for delivery Head into Ariya Health during business hours and let staff know you’re a patient of your naturopath or wait for your order to be delivered if you’ve chosen that option.
5. Using your repeats Your naturopath may include repeats on your prescription so you can restock when needed without waiting for a new script. To check how many repeats you have left, either refer back to your email or ask the Ariya staff in store.

Why practitioner-grade supplements?

These aren’t your standard off-the-shelf products. Practitioner-grade supplements are manufactured to pharmaceutical standards with therapeutic dosages, higher quality ingredients, and better absorption. They contain fewer fillers and additives, are tested for purity and potency, and are specifically chosen by your naturopath to match your individual health needs and treatment plan.

Expiring scripts and repeats:

Your practitioner will likely give you a couple of repeats of your supplements, if you do however require additional repeats or your script has expired, please just email us [email protected]

Your feedback is important to us, with out clients feedback we have no way of knowing.

Please send an email or have a chat to one of the staff regarding any concerns so these can be addressed and efficiently dealt with immediately.

To write a testimonial please feel free to email us and post to our Facebook  https://www.facebook.com/envisionhealthoz?ref=aymt_homepage_panel

Email: [email protected]

In the event of a cancellation or no-show, or if you cancel with less than 24 hours notice, your payment will be forfeited and a refund will not be provided. If you need to reschedule, your payment can be transferred to a new appointment provided it is rebooked within 4 weeks of your original date and has not been rescheduled previously — only one reschedule is permitted. As you can appreciate, missed appointments take time away from other clients.

No preparation is necessary, however the following information would be beneficial:

A three – seven day food diary (please see below)

Any recent blood test results

A list of any medications, dose and reasons for its use (please see below)

A list of supplements taken, brand, dose and reasons why taking (please see below)

SUPPLEMENTS LIST

MEDICATIONS LIST

Food diary envision Health

There is a small play area in the waiting room with some toys. There is a Television for some of the older kids, and in the consultation room there are some great toys and coloring in to keep the kids entertained for the duration of the consultation.

Yes, depending on your level of cover.

Health provider claims are done at the time of your consultation with our hicaps facilities,

those that are not claimable on hicaps can make a paper claim too.

Please see the link below for all health providers providing on the spot private health claims:

Participating_Health_Funds_for_Naturopaths_

Initial Consultation – please allow just over an hour for your initial consultation with one of our naturopaths. 

A detailed case history is taken, physical examination and investigative procedures done to help determine the drivers of ill health.

These may include: Iridology, Live blood analysis, Vitality and longevity with cellular analysis (VLA), Kinesiology – muscle testing, Vega analysis, diet and lifestyle factors, Hair tissue Mineral analysis, functional pathology referral, nails, skin, tongue analysis and zinc tally testing.

Treatment plan Consultation  – please allow up to 45 minutes for this consultation.

At this consultation we will present all the information gathered from your initial consultation, together we will work out a treatment plan and start you on your health journey. A personalized health folder is presented to you at this time. (please note: not all patients will require this type of consultation and will be discussed during initial consultation)

Follow up Consultation – please allow up to 40 minutes for this follow up consultation 

this is where we will re asses any changes made and any changes still required.